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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Nails

July 23, 2026

5  out of  5
rating by James Nails
"Tracy is very good. She keeps up with all of my policies and helps me to remember what's due and when."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Heidi Collins

July 23, 2026

5  out of  5
rating by Heidi Collins
"I love the staff. They always make sure all my insurance needs are taken care of. 100% satisfied."
We responded:
"Heidi, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Gaffney insurance team is always here and happy to help. "
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Melissa Childers

July 22, 2026

5  out of  5
rating by Melissa Childers
"Tracy Hudson went above & beyond to assist me with every need. She is patient, thorough, and incredibly knowledgeable!"
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Ashley Ray

July 22, 2026

5  out of  5
rating by Ashley Ray
"Absolutely great!! Wonderful customer service !!! The ladies are the best !!!"
We responded:
"Thank you Ashley. We appreciate you and Josh!"
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Erica Martin

July 17, 2026

5  out of  5
rating by Erica Martin
"I couldn't be happier with the service I received! From the very beginning, the entire team was friendly, professional, and truly took the time to make sure I understood all of my coverage options. They never made me feel rushed or pressured and worked hard to find me the best policy at a great price. It's rare to find an insurance agency that genuinely cares about its clients, but that's exactly how I felt throughout the entire process. I have complete confidence knowing they're just a phone call away whenever I have questions. If you're looking for an agency that values honesty, excellent customer service, and treats you like family, I highly recommend them!"
We responded:
"Thank you so much for your kind review, Erica!  If you need insurance assistance, we are just an email or call away! - Matt Gilliland, your State Farm Agent   "
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Panther Nation

July 9, 2026

5  out of  5
rating by Panther Nation
"Tracy was great!"
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Sonja Tate

July 7, 2026

5  out of  5
rating by Sonja Tate
"I added a new vehicle and Tracy was great. Paid special attention and detail to helping me."
We responded:
"Sonja, thank you for your wonderful review of State Farm Agent Matt Gilliland’s Team!"
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David Johnson

July 7, 2026

5  out of  5
rating by David Johnson
"Tracy is an amazing agent,was very helpful with solving my problem. Thanks again"
We responded:
"Thank you so much for the 5-stars, David! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Matt Gilliland’s Team anytime."
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BRENDA EUBANKS

July 6, 2026

5  out of  5
rating by BRENDA EUBANKS
"Wonderful place"
We responded:
"We appreciate your review, BRENDA. We are so happy that you had such a wonderful experience with State Farm Agent Matt Gilliland’s Team here in Gaffney ! "
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Peyton

July 1, 2026

5  out of  5
rating by Peyton
"Tracy was so helpful answering all of my questions. Great experience!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Matt Gilliland’s Team! We deeply appreciate your kind words here in Gaffney . "
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Erin Parris

June 24, 2026

5  out of  5
rating by Erin Parris
"Absolutely great service and follow up. Courtney was very helpful and knowledgeable."
We responded:
"Thank you so much for the 5-stars, Erin! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Hayden Tallent

June 9, 2026

5  out of  5
rating by Hayden Tallent
"Very friendly and very helpful! Highly recommend for insurances saved me a lot!"
We responded:
"Hayden, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Baxter Wood

June 9, 2026

5  out of  5
rating by Baxter Wood
"Makayla did an amazing jobs lowering my rates and explaining everything. Awesome jobs and a big thank you."
We responded:
"Wow, thank you for the 5-star review, Baxter! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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IMRONCHIK IMRONCHIK2021

May 22, 2026

1  out of  5
rating by IMRONCHIK IMRONCHIK2021
"Worst insurance company I’ve ever dealt with.
They kept charging more each month due to different reasons.
They said to get the beacon for drive safe and save. We did that. The beacon said delivered but we never received it. We re ordered it. It only came for one of our cars. I called again. They said to reorder on the app. I did so. Our bill went up again!
The drive safe and save makes you turn your location on so the app can track all your movements. It records everything and even then our insurance still went up for not having it set up when it is clearly set up and tracking my every move.
Worst company to work with. Do not recommend."
We responded:
"Sorry your experience was not so great with drive safe & save. The first set of beacons as well as the second one showed delivered on our end. Yes, the discount will be removed if they aren’t set up in a certain amount of time. Normally a smooth process, sorry yours did not go that way!
"
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Johnathon Harrison

May 20, 2026

5  out of  5
rating by Johnathon Harrison
"Mrs.Courtney helped me save Alot for on my insurance. I call a few other insurance companies and they where quoting me an outrageous amount for what I was asking. I call state farm and they quoted me over half the amount I've gotten from the other insurance companies. I was quoted over $360 for basic liability with those companies but state farm got me a quote for only $125. They are truly helpful and understanding. Thank you state farm and Mrs.Courtney"
We responded:
"Johnathon, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Carolyn Boheler

April 28, 2026

5  out of  5
rating by Carolyn Boheler
"Courtney was a delight to do business with. She made the process easy."
We responded:
"Carolyn, thank you for your wonderful review of State Farm Agent Matt Gilliland’s Team!"
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Paul DeGeere

April 27, 2026

5  out of  5
rating by Paul DeGeere
"Very helpful and extremely pleasant to work with"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Matt Gilliland’s Team. "
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Kayla Logan

April 21, 2026

5  out of  5
rating by Kayla Logan
"Nices people ever, love them! Quick easy and affordable"
We responded:
"Thank you so much for the 5-star rating, Kayla! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Heather orr

April 17, 2026

5  out of  5
rating by Heather orr
"Had a wonderful experience with every staff member. They are professional and they actually want to help you get the best discounts available to you! Their price came in A LOT lower for the same coverage than my other insurer. So much better than these other companies who could care less. I am very happy with my decision to trust them with my policies!"
We responded:
"Heather, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Matt Gilliland’s Team here in our Gaffney office. "
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Andrew Sansing

April 17, 2026

5  out of  5
rating by Andrew Sansing
"Switched to State Farm today and Courtney helped bundle my home and auto insurance to help save me a lot of money."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Matt Gilliland’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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george nelson

April 11, 2026

5  out of  5
rating by george nelson
"Great ppl"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Fred Powers

April 1, 2026

5  out of  5
rating by Fred Powers
"Got my home repaired after the Hurricane in a timely mater considering what had happened in the whole area with the storm."
We responded:
"Thank you so much for the 5-stars, Fred! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Tabitha Baxley

March 25, 2026

5  out of  5
rating by Tabitha Baxley
"Great customer service and always takes time to explain everything and makes sure you understand"
We responded:
"Thank you so much for the 5-stars, Tabitha! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jennifer Mathis

March 19, 2026

5  out of  5
rating by Jennifer Mathis
"Everyone was super nice of everything. Highly recommend them than anyone else."
We responded:
"Thank you for taking the time to leave such a great review, Jennifer. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Keith GT

March 19, 2026

5  out of  5
rating by Keith GT
"This is Cicley, Great service from Courtney at State farm and rate! I recommend!"
We responded:
"Thank you so much for the 5-stars, Keith! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Matt Gilliland’s Team anytime."